1. Acceptance of Terms
By accessing or using the PlanEdge Permits platform, website, or services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms. If you do not agree to these Terms, do not use our Services.
2. Description of Services
PlanEdge Permits provides permit management software and services that assist clients in preparing, submitting, and tracking building permit applications with Canadian municipalities. Our Services are informational and administrative in nature. PlanEdge is not a licensed professional engineer, architect, or legal advisor, and nothing in our Services constitutes professional engineering, architectural, or legal advice.
3. Account Registration
To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information, and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access to your account.
4. Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Submit false, misleading, or fraudulent permit applications or documents
- Use the Services in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the platform or its infrastructure
- Reverse engineer, decompile, or disassemble any part of the Services
- Use automated tools to scrape, crawl, or extract data from our platform without authorization
- Interfere with or disrupt the integrity or performance of the Services
5. Client Responsibilities
You are responsible for the accuracy and completeness of all information and documents you provide to PlanEdge. PlanEdge will submit permit applications based on the information you supply. Delays, rejections, or other outcomes resulting from inaccurate, incomplete, or non-compliant information provided by you are not the responsibility of PlanEdge. You are also responsible for ensuring that your projects comply with all applicable building codes, zoning bylaws, and regulations.
6. Fees & Payment
Subscription fees and service charges are set out in your service agreement or order form. Municipality permit fees and third-party costs are separate from and in addition to PlanEdge service fees. All fees are in Canadian dollars unless otherwise specified. Late payments may be subject to interest charges. PlanEdge reserves the right to suspend Services for accounts with outstanding balances.
7. Intellectual Property
PlanEdge and its licensors own all rights, title, and interest in and to the Services, including all software, content, trademarks, and intellectual property. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes during the term of your subscription. You may not copy, modify, distribute, or create derivative works based on our Services without our prior written consent.
8. Confidentiality
Each party agrees to keep confidential the other party's non-public business information disclosed in connection with the Services. PlanEdge will handle your project and permit information in accordance with our Privacy Policy. Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.
9. Limitation of Liability
To the maximum extent permitted by applicable law, PlanEdge's total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the fees paid by you to PlanEdge in the three (3) months preceding the event giving rise to the claim. In no event shall PlanEdge be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, even if advised of the possibility of such damages.
10. Termination
Either party may terminate the Services upon written notice as set out in your service agreement. PlanEdge may immediately suspend or terminate your access if you materially breach these Terms. Upon termination, your right to access the Services ceases. You may request export of your project data within 30 days of termination; after that period, PlanEdge may delete your account data subject to our retention obligations.
11. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Ontario, Canada, and you consent to the jurisdiction of those courts.
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Continued use of the Services after the effective date of revised Terms constitutes your acceptance of the changes.
13. Contact
For questions about these Terms:
PlanEdge Permits Inc. — Legal
Email: [email protected]